Conveniently located in the centre of both Chamonix & Argentiere
the Tourist Office provides a one-stop information centre for all
the resort's visitors. Should you require any information, or have
any queries they will be happy to help.
85 Place du Triangle de l'Amitie
08h30-12h30 & 14h00-19h00
24 Route du Village
08h30-12h00 & 15h00-19h00
Maison de la
The old presbytery in Place de l'Eglise houses the ESF Chamonix,
La Compagnie des Guides and the Office de Haute Montagne (OHM).
For up to the minute weather the OHM has live satelite screens.
General mountain saftey and weather info is also available on video
and CD Rom.
In the unfortunate event that you do have anything stolen or lost
whilst on holiday, you will need to report the incident to the police
for insurance purposes. The Gendarmerie is located in:
Chamonix - Route de la Mollard
Argentière - Rue Charlet Straton.
There are a number of cashpoints located around Chamonix. A list
of banks and their phone numbers are listed in the directory.
There are 5 in Chamonix, 1 in the Rue Paccard, 1 at each end of
Rue Vallot, 1 Avenue de l'Aiguille du Midi and 1 in Les Pélerins
near the hospital. In Argentière it is on Rue Straton. In
France you must pay for all medication and then claim your expenses
back from your insurance company. You may also be required to purchase
items like crutches or knee braces. The Chemist will give you a
receipt with a space for sticky labels (vignettes) from the packaging.
To claim do retain the receipt with the vignettes and the doctor's
It is imperative that you have comprehensive ski insurance. Policies
differ, as does the excess so check the wording carefully. To make
a claim, call the Assistance Company on your policy as soon as possible
& note the reference number. If you have a plaster cast or can’t
bend your knee and have to fly home let the insurance company know
as the airlines can refuse you without prior notification.
Allianz - Eric
Whatever your insurance needs, Allianz Insurance, Eric Giezendanner,
has the solution. They have been established for more than 25 years
in Chamonix, and have invaluable experience. From a sporting perspective,
the agency offers multi sport worldwide insurance with the AssurSport
card. Mountain rescue services in Chamonix are not free and this
product offers the best cover available for only €2.75 per
day or €49.99 per annum. They also offer a family card for
only €105.60 per year. One phone call will ensure your piece
of mind and avoid any cost on your part if you have an accident. www.allianz.fr/giezendanner
La Clinique du
Comprising a team of multidisciplinary health professionals, the
philosophy of La Clinique du Sport is to extend the same level of
care and attention given to Olympic and elite athletes, to anyone
visiting Chamonix. They offer a wide range of services that compliment
an active lifestyle, so whether you need help with an injury, massage,
training advice or have an interest in injury prevention, they are
around to help. The Clinic has contacts with surgeons, physiotherapists
and other health professionals all over the UK to ensure continuity
of care when you return home. www.lacliniquedusport.com
There are 2 medical practices in Argentiére and 10 in Chamonix.
The main hospital and emergency treatment centre is in Les Favrands,
just beyond Chamonix Sud. Skiing is a dangerous sport and unfortunately
accidents do happen. In general all expenses plus an excess of around
€75 must be paid in the resort. The piste rescue service requires
payment and will take your ski equipment as a deposit unless you
produce a valid insurance card. It’s a good idea to carry
a credit card & insurance details with you while on the mountain.